Thanks for choosing O2

To claim your O2 digital prepaid Mastercard, simply submit your claim within 30 days of purchase by clicking on the Make a claim button.

You'll need your order number which you can find on your order confirmation email, store receipt or within your account details on the MyO2 app.

If you have any trouble accessing the claim page or submitting your claim, contact our customer service team.

Make a claim

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*The digital prepaid Mastercard is issued by GVS Prepaid Ltd, an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference number 900230; pursuant to license from Mastercard International. Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. GVS Prepaid Ltd’s company registration number is 09193070 and its registered office is at Westside, London Road, Hemel Hempstead, HP3 9TD and is part of the Blackhawk Network group. Cardholder data is governed by the Blackhawk Network Privacy Policy.

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